Last Updated: June 2026

At Velzes, we are committed to providing clear, accurate, and responsible information about the products we offer. All product descriptions, features, and usage guidance are intended for general consumer information and to help customers make informed purchasing decisions.

1. Product Information

Product details are presented based on available specifications, product standards, and customer experience. Minor variations in design, packaging, or specifications may occur over time. Product performance may vary depending on individual use, conditions, and expectations. Descriptions of product function or intended use are not guarantees of specific outcomes.

2. No Medical Advice

Content on this website, including product descriptions, guidance, and customer feedback, is for general informational purposes only. Products sold on Velzes are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have a medical condition, ongoing symptoms, or health concerns (including hearing, scalp, or pain-related issues), consult a qualified healthcare professional before using any product that may affect your well-being.

3. Individual Results

Any descriptions of comfort, support, convenience, or wellness benefits are illustrative only. Individual experiences may vary, and no specific outcomes are guaranteed. Customer reviews and testimonials represent personal experiences and should not be considered typical results.

4. Safe Use & Responsibility

Customers are responsible for using products according to the provided instructions and ensuring suitability for their individual needs. Review all product information and usage guidelines before use. If you experience discomfort or an adverse reaction, discontinue use and seek professional advice where appropriate.

5. External Content

Our website may include links to third-party content for additional context. Velzes does not control or guarantee the accuracy of external sources.

6. Updates to This Disclaimer

Velzes may update this Disclaimer at any time to reflect changes in products, practices, or legal requirements. Updates will be posted on this page.

7. Company Information

• Website Name: Velzes
• Company Name: Mooskaa LTD
• Address: 17 King Edward's Road, HA4 7AE, London, United Kingdom.
• E-Mail: support@velzes.com
• Contact Us: Here
• Phone: +44 7418 396773
• Business Number: 14225989

Customer Service Opening Hours:

• Monday to Friday: 09.00 a.m. – 6.00 p.m.
• Saturday and Sunday: Closed
• Time Zone: (GMT)

Response Hours: We aim to respond within 1 Business day.