About Us

Welcome to Velzes

Velzes, a brand of Mooskaa LTD (UK Reg. No: 14225989), is your one-stop shop for thoughtfully curated products that make everyday life better. From beauty & wellness essentials to clever home and lifestyle finds, we bring quality, variety, and value straight to you.

Why Choose Velzes?

  • Curated Quality: Every item is handpicked for style, functionality, and reliability.
  • Diverse Selection: Home comforts, personal essentials, and innovative gadgets—all in one place
  • Customer-Focused: We’re here to help and make your shopping experience seamless.

Discover products that inspire your lifestyle and help you create a space you truly love.

Learn More About Us

Children's Toys

Discover a world of fun, creativity, and imagination with our collection of children's toys. From educational activities to interactive playsets, each toy is selected to inspire learning, exploration, and endless entertainment for kids of all ages.

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Home & Décor

Transform your living space with stylish home essentials and decorative accents designed to bring comfort, character, and charm to every room. Discover pieces that help create a home that reflects your unique taste and lifestyle.

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Frequently Asked Questions

1. How long does shipping take?

Orders are processed within 1–2 business days. Delivery usually takes 7–21 business days with Free Standard Shipping, or 5–14 business days with Tracked Priority Shipping.

2. Do you ship within the United Kingdom?

Yes, we currently ship to customers across the United Kingdom.

3. How can I track my order?

Once your order has shipped, you will receive a tracking number by email. Tracking information may take up to 48 hours to update after dispatch.

4. Can I cancel my order?

Yes. Orders can be cancelled within 2 hours of purchase by contacting our customer support team.

5. What is your return policy?

We offer a 30-day return policy. Items must be unused, in original condition, and in original packaging to qualify for a refund.

6. How long do refunds take?

Once your return is approved, refunds are processed within 10 business days. Your bank may take additional time to reflect the refund.

7. What payment methods do you accept?

We accept major payment methods, including Visa, Diners Club, Discover, Mastercard, American Express, Apple Pay, and Google Pay.

8. How can I contact customer support?

You can contact us at support@velzes.com

Our support team responds within 1 business day.

  • Order Shipping And Processing

    Orders are processed within 1–2 business days. Estimated delivery times are 7–21 business days for Free Standard Shipping and 5–14 business days for Tracked Priority Shipping.

  • 30-Day Money-Back Guarantee

    Easy returns within 30 days. Free replacement for defective or damaged items.

  • Secure Payments

    We accept major payment methods, including Visa, Diners Club, Discover, Mastercard, American Express, Apple Pay, and Google Pay.

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